GoSIM

Refund Policy

Last updated: March 2026

We offer a clear and fair refund policy. Please read the terms carefully before purchase.

Refund Policy Last updated: March 2026

  1. REFUND CONDITIONS Refunds can be requested within 7 days of purchase if the eSIM profile has not been activated.

  2. NON-REFUNDABLE CASES Refunds are not available in the following cases:

  • After eSIM activation
  • After consuming any portion of data
  • After plan expiration
  • In case of excessive use or fraud

  1. REFUND REQUEST PROCESS To request a refund:

  2. Contact support at [email protected]

  3. Provide your order number and proof of purchase

  4. Your request will be reviewed within 3-5 business days

  5. REFUND PROCESSING After refund approval:

  • The amount will be returned to your bank account
  • Processing may take 5-7 business days
  • Some banks may apply fees for refunds

  1. EXCEPTIONS GoSIM reserves the right to deny refund requests in case of suspected fraud.

  2. CONTACT For more information about our refund policy, contact us at: [email protected]

For refund inquiries:

[email protected]